Last Updated: March 13, 2025

To establish a mutual understanding within these Terms of Service, Privacy Policy, Disclaimer, and all related agreements, we've outlined key definitions. 'Client,' 'You,' and 'Your' represent the individual engaging with our website and adhering to our terms. 'The Company,' 'Ourselves,' 'We,' 'Our,' and 'Us' identify Biz Reach Pro. 'Party' or 'Parties' refer to the collaborative relationship between the Client and Biz Reach Pro. These terms encompass the full scope of our service provision, including the offer, acceptance, and payment, to best serve your needs within legal parameters. Alternate uses of these terms, such as in plural or capitalized forms, are considered interchangeable.

By using our Services, you consent to the practices described in this policy.

Information We Collect

Personal Contact Information: Name, company name, address, phone number, and email address, collected when you express interest in or register for our Services.

Billing Information: Billing name, address, and credit card details, collected when you purchase our Services.

We utilize Stripe (www.stripe.com) for secure payment processing, and do not store billing data on our servers. Please refer to Stripe's privacy policy for more information.

Data: Information you create, upload, store, and share through our Services, such as company descriptions, logos, and user emails.

Diagnostic Information: Technical data collected with your permission to identify and resolve errors, including operating system, hardware, and browser details.

Login Information: Data stored in local cookies to streamline the login process.

Analytics Information: Data collected through cookies and web beacons, including browser type, IP address, and website activity, used to analyze and improve our Services.

We use Google Analytics and may use third party vendors, including Google, for advertising.

You can opt out of personalized advertising via Ads Settings or www.aboutads.info.

Geo-Location Information: We do not currently collect real-time geo-location data but will request your permission before doing so in the future.

How We Use Your Information

Personal Contact Information: To administer our Services, provide updates, and for marketing purposes as permitted.

Billing Information: To process payments through stripe data, Diagnostic Information, and Login Information: To administer and improve our services.

Analytics Information: To analyze usage, improve functionality, and verify user authorization.

Sharing and Disclosure

Third-Party Applications: We enable users to link their Data to third-party platforms like Facebook, Twitter, and LinkedIn, at their discretion.

We are not responsible for the use of such linked data by these platforms.

Marketing and Publicity: We may identify you as a customer and use your name or logo in our marketing materials.

Service Providers: We may share information with trusted third-party service providers (e.g., data storage, payment processing) under confidentiality agreements.

Legal Compliance: We may disclose information to comply with legal obligations, respond to legal processes, or protect our rights and safety.

Business Transfers: In the event of a merger or acquisition, your information may be transferred to the successor company, subject to this policy.

Affiliated Companies: We may share information with our parent companies, subsidiaries, or joint ventures.

Content Removal: We may disclose your information to effect the removal of online content about you, with your express permission.

Co-Branded Partners: If you sign up through a co-branded partnership, we may share your information with that partner.

Public Forums: Information shared in community forums may be publicly accessible.

License
All content presented on Biz Reach Pro, unless expressly indicated otherwise, remains the exclusive property of Biz Reach Pro and its licensors, protected by intellectual property laws. You are granted a limited, personal license to access and utilize the materials on this platform, contingent upon adherence to these Terms of Service. Specifically, you are prohibited from: distributing, commercializing, replicating, or transferring any content from Biz Reach Pro. This agreement commences upon your initial access to our services. Furthermore, while certain sections of our website facilitate user-generated content, Biz Reach Pro assumes no responsibility for the views expressed therein. We reserve the right to moderate and remove any content deemed inappropriate or in violation of these terms.

Content Liability
You bear sole responsibility for the content displayed on your website. Biz Reach Pro shall not be held accountable for any claims arising from your website's content. You are required to defend and protect us against such claims. Furthermore, your website must not contain links that could be construed as libelous, offensive, or illegal, or that violate the intellectual property or other rights of any third party.

Data Retention and Security

We retain your information as long as your account is active or as needed to provide our services. You

may delete your account, and we will remove your Data, though backups may persist temporarily. We implement security measures to protect your information.

Your Rights

EU Residents (GDPR): You have rights to access, rectify, erase, restrict processing, and data portability of your Personal Data. California Residents (CCPA): You have rights to access, restrict, or delete your personal information. Please submit a request through [insert link if you have one]. You are responsible for keeping your contact information up-to-date.

Changes to This Policy

We may update this policy. Material changes will be communicated via email and posted on our website. We encourage you to review this policy regularly.

Project Execution & Client Partnership Policy

Our Commitment

At Biz Reach Pro, we're dedicated to delivering impactful SMS campaigns and marketing projects through seamless communication and efficient execution. This policy outlines our collaborative approach to fulfilling your project needs, including timelines, communication strategies, and shared responsibilities.

Project Lifecycle

Kickoff & Setup:

• Upon payment confirmation, you'll receive a welcome email and SMS within 24 hours detailing your project roadmap and next steps.

• A dedicated campaign strategist will be assigned to guide you through the process.

• Campaign onboarding requires a 5-business-day setup period.

• You'll receive clear instructions to provide essential information and access your campaign dashboard.
  

Campaign Timeline & Deliverables:

• SMS campaigns and marketing projects are structured for a 17-business-day execution period, excluding weekends and major U.S. holidays.

• Your campaign strategist will provide a comprehensive schedule with key milestones, draft delivery dates, and final campaign outputs.
  

Collaborative Partnership:

• Prompt delivery of required information and approvals from you is crucial for timely campaign execution.

• We'll primarily communicate via SMS and email, with scheduled calls available for in-depth discussions.
  

Refinement & Optimization:

Biz Reach Pro includes one revision on delivered campaign materials to ensure your satisfaction.

Additional revisions may incur fees.

Revision requests must be submitted within five business days of receiving the campaign deliverables.

Campaign Deployment & Reporting:

• Final campaign deliverables will be provided via email or a secure online portal, as agreed upon during project kickoff.

• You'll receive a detailed campaign performance report, summarizing outcomes and providing recommendations for future initiatives.
  

Ongoing Campaign Support:

Support is available Monday-Friday, 8 AM to 5 PM EST.

Contact us at [email protected] or via SMS with your campaign strategist.

New support requests, or new projects will require a new service engagement.

Campaign Cancellation:

• Campaigns are managed on a month-to-month basis.

• A 30-day written cancellation notice is required, sent to [email protected].

• Cancellations within 30 days of the next billing cycle will be processed for the following month.

Payment Processing:

In the event of a failed payment, we'll notify you via email to arrange an alternative payment method.

A 7-day grace period is provided for payment resolution.

Campaign execution may be paused until payment is received.

Repeated payment failures may result in campaign termination.

Campaign Adjustments:

Due to the dynamic nature of SMS campaigns and marketing projects, refunds are generally not offered once campaign work has begun.

We are committed to resolving any client concern through revisions and direct support.

Cancellations within 48 hours of initial payment may receive a full refund if no campaign work has commenced.

Contact Us

For questions or concerns, please contact:
[email protected]